Saving entry takes extremely long time
We are successfully uploading images using Ansel/Treasury as our fieldtype and upload location settings, however saving the entry is taking upwards of 5 minutes. What could be causing this?
Does it take upwards of 5 minutes every time? In general when you first add an image to the field, when the entry is submitted, Ansel has to process it. If the images are very large this could take a little bit of time. If it’s only taking that long when you first add image and submit the entry, that’s probably it, though 5 minutes certainly sounds excessive. It’s shouldn’t take more than 10 to 20 seconds unless we’re talking about a very large number of images.
January 22, 2018, 6:39 pm
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Your account with the old support system does not carry over to the new support system. The new system is all tied together and connected with your account for purchasing and licenses. If you have a license, you have an account and you can log in with that email address and password. If you have not set a new password yet, you can do so with the forgot password link. Very sorry for any inconvenience.