ansel fields not showing up in drafts
we just discovered that any given entry containing ansel fields (in a our case in a grid) will not show their contents as soon as we switch to draft mode in publisher.
when trying to preview such drafts every other text-content (or images placed via channel images) is present but the ansel-images from our grid are missing.
publisher’s brian redirected me to you as he thinks it would technically be an issue for ansel as it should support publisher. this is the link to my ticket.
kind regards, matthias
While I make no claims as to whether Ansel does or should support another third-party add-on (except for Assets), I will try to look into this when I get some time freed up to work on Ansel.
October 30, 2017, 2:05 pm
Your account with the old support system does not carry over to the new support system. The new system is all tied together and connected with your account for purchasing and licenses. If you have a license, you have an account and you can log in with that email address and password. If you have not set a new password yet, you can do so with the forgot password link. Very sorry for any inconvenience.