only partial previews for entries
whenever we upload images into ansel fields, only some of the images are shown as previews in the backend. the others are simply blank. when we have maybe five or six images in a single ansel field or a grid, there are at least two or three images missing as a preview.
this is independent from uploading them all at once or one by one.
all images are displayed correctly in the frontend.
I have not been able to reproduce this issue at all. Could you let me know what browser you are using? And can you look on the console and see if there are any errors reported?
September 8, 2017, 10:22 pm
Your account with the old support system does not carry over to the new support system. The new system is all tied together and connected with your account for purchasing and licenses. If you have a license, you have an account and you can log in with that email address and password. If you have not set a new password yet, you can do so with the forgot password link. Very sorry for any inconvenience.